Process and People

Process is great, if well defined
Written with skill, detailed and clear
Audited by the learned, words defined
But process is nothing, if people are lost

'Dependable' she aspire, her core value
Yves has written, Victor has checked
On paper it will remain, lest 'the people' know
What the essence is and what is for them to do

Excellence remains written
Except the mind is taught
Except the people are trained and motivated
To run and fly with it